Privacy and Data Protection Policy

Supansha® Development Foundation

Effective Date: 01 September 2023 | Updated On: 01 September 2025

1. Introduction

Supansha® Development Foundation (“we,” “us,” “our”) is committed to promoting sustainable development through our core domains:

  1. Healthcare & Well-being
  2. Education & Livelihoods
  3. Research & Data Science
  4. Biodiversity & Eco-care

Our initiatives include TB awareness campaigns, nutritional support, volunteer engagement, community programs, and other activities conducted independently and in collaboration with partners and supporters.

This Privacy and Data Protection Policy explains how we collect, use, disclose, store, and protect personal data when you access or engage with our website (www.supansha.org), mobile applications, digital platforms, or fundraising portals (collectively, the “Platforms”). By accessing or using our Platforms, you consent to the practices described herein. If you do not agree, please refrain from using the Platforms. This Policy is designed in accordance with applicable Indian laws including:

  • Information Technology Act, 2000 (including amendments in 2008)
  • Indian Penal Code (IPC) provisions related to data misuse
  • Digital Personal Data Protection Act, 2023
  • Relevant statutory, regulatory, and CSR obligations

2. Information We Collect

  • Contact Information: Name, email, postal address, phone number
  • Demographics: Age, gender, date of birth, location
  • Socio-Economic Data: Income, occupation, education level, family size
  • Medical and Health Conditions: Relevant health information for program participation or monitoring
  • Volunteer and Participant Data: Applications, training records, engagement history
  • Beneficiary Data: Names and contact information for reporting and program accountability
  • Digital Interaction Data: Analytics, pages visited, feedback, newsletter subscriptions, registrations
  • Fundraising Data: Information submitted when creating crowdfunding or donation pages
  • Geo-location & Mapping Services Data: Location data for program planning, monitoring, or directory/database services
  • Research Data: Qualitative and quantitative data collected during interviews, surveys, or field research strictly for analysis, program evaluation, and reporting purposes

All research data is handled following recognized ethical research standards, Data Protection principles, and informed consent is obtained before data collection.

3. Purpose of Information Collection

  • Operating, maintaining, and improving our Platforms and services
  • Responding to queries, requests, and feedback
  • Processing donations and issuing receipts in compliance with legal, CSR, and Data Protection obligations
  • Managing volunteer engagement and program participation
  • Communicating updates, campaigns, newsletters, and announcements
  • Conducting research, program monitoring, and evaluation according to ethical standards
  • Personalizing user experience on our Platforms
  • Providing transparency reports to contributors and stakeholders
  • Compliance with statutory, regulatory, and funding requirements

4. Disclosure of Information

  • Service Providers: For operational and technical support of Platforms
  • Partners and Collaborators: For joint programs, campaigns, or projects
  • Payment Gateways: Authorized third-party processors for donations
  • Legal and Regulatory Authorities: As required by law or under applicable Data Protection regulations
  • Organizational Changes: Mergers, acquisitions, or transfers
  • Consent-Based Sharing: Only when explicit consent is given

We do not sell, rent, or trade personal data for commercial purposes.

5. Cookies and Tracking Technologies

  • Improve Platform functionality and user experience
  • Analyze engagement and usage patterns
  • Manage newsletter subscriptions and registrations

Users may manage or disable cookies through their browser settings. Certain features may be limited if cookies are disabled.

6. Data Security and Retention

  • Encryption of sensitive data such as online donations
  • Role-based access control for staff managing volunteer, beneficiary, and research data
  • Periodic security audits and monitoring

Research & Data Science Data Retention: Personal data collected for research, monitoring, or program evaluation is retained for 5 years from the date of collection. After this period, the data is archived or securely destroyed according to internal policies, Data Protection principles, legal, and ethical obligations.

All data handling is consistent with the principles of purpose limitation, data minimization, informed consent, and accountability. Despite these measures, no electronic system is completely secure; absolute protection cannot be guaranteed.

7. International Users and Cross-Border Data

  • Access, correction, or deletion of personal data
  • Objection to processing
  • Data portability
  • Lodging complaints with relevant supervisory authorities

Supansha® Development Foundation processes data from international users in accordance with applicable local laws and Indian regulations.

8. User Rights

  • Access, correct, or update personal information
  • Opt-out of marketing and promotional communications
  • Request deletion of personal data
  • Object to specific data processing activities
  • Withdraw consent where processing relies on consent

To exercise these rights, contact us at the information provided at the end of this page.

9. Fees and Participation Policy

  • Participation in programs
  • Volunteer engagement
  • Job applications
  • Fundraising participation

Any requests for money in these contexts should be reported immediately.

10. Complaints and Enquiries

11. Amendments to the Privacy Policy

  • Operations or program scope
  • Legal, regulatory, or funding requirements, including IT Act 2000, Digital Personal Data Protection Act 2023, and related regulations
  • Technology or data handling practices

Updated versions will be posted on our Platforms with the effective date clearly stated. Users are encouraged to review periodically.

12. Disclaimer

The information, materials, and content provided on the Platforms of Supansha Development Foundation are for general informational purposes only. While we strive to ensure accuracy, the Foundation makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information. Users accessing or using our Platforms do so at their own risk. The Foundation shall not be liable for any loss, damage, or inconvenience arising from reliance on or use of the information, programs, or services provided on the Platforms.

13. Contact Information

Supansha Development Foundation
Email: supansha@supansha.org
Website: www.supansha.org

By using our Platforms, you acknowledge that you have read, understood, and agreed to this Privacy and Data Protection Policy.

Approved by Board of Director(s): 01 September 2025